Compare platforms
Compare platforms. Pay less.
Every major platform, demoed this week on your call flow, and set up free.
Why buy through Empire
One advisor, every platform, setup included.
Lower pricing than direct
You pay less than buying direct. We sell every major platform, put them in competition for your business and negotiate the price for you.
Demos this week
We run the demos ourselves, on your own call flow, on your schedule. No waiting for a vendor’s sales calendar.
Free professional services
Discovery, call flow design, number porting, phone setup, training and go-live support, at no charge.
One number for support
After go-live you call us, not a vendor queue. Answered 24/7.
Phone systems
Cloud phone systems we sell.
Each has a different strength. The right one depends on your team, your tools and where your callers are.
RingCentral
Phone, messaging and video in one app, with one of the largest integration catalogs.
Dialpad
AI built into every call: live transcription, summaries and coaching.
8x8
Employee calling and contact center on one platform, with strong international coverage.
Nextiva
Business phone, video and messaging with customer experience tools, popular with small and mid-sized businesses.
Microsoft Teams Phone
Real phone numbers in Microsoft Teams, through EmpireUC Direct Routing.
Zoom Phone
Calling inside Zoom, for teams that already meet on Zoom.
net2phone
Straightforward cloud phone service with quick setup, built for small and mid-sized businesses.
Compare them yourself
Pick up to three platforms. Everything below changes with your pick.
3 of 3 picked
G2 4.2LeaderG2 4.4VisionaryG2 4.2VisionaryWho is strong in what
Feature by feature
Scores are our take, 1 to 5, from Gartner placements, G2 reviews and our own installs. Gartner placements from the 2026 Magic Quadrant for UCaaS and the 2025 Magic Quadrant for CCaaS; G2 ratings checked October 2026. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates.
Contact centers
Contact center platforms we sell.
For teams that live in queues: routing, workforce management, quality and AI.
Dialpad
AI built into every call: live transcription, summaries and coaching.
8x8
Employee calling and contact center on one platform, with strong international coverage.
NICE CXone
An enterprise contact center platform: every channel, workforce management and analytics.
Five9
A cloud contact center known for strong outbound and blended dialing.
Genesys Cloud
An enterprise contact center platform for complex, omnichannel customer journeys.
Compare contact centers
Pick the platforms to put side by side.
3 of 3 picked
G2 4.3LeaderG2 4.1LeaderG2 4.4LeaderWho is strong in what
Feature by feature
Scores are our take, 1 to 5, from Gartner placements, G2 reviews and our own installs. Gartner placements from the 2026 Magic Quadrant for UCaaS and the 2025 Magic Quadrant for CCaaS; G2 ratings checked October 2026. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates.
Head to head
The comparisons buyers ask us for.
vsRingCentral vs Dialpad
RingCentral if you want the broadest platform and integration catalog; Dialpad if AI on every call matters most.
vsRingCentral vs 8x8
RingCentral for one platform across a growing US organization; 8x8 if international coverage or calling plus contact center from one vendor matters most.
vsRingCentral vs Nextiva
RingCentral for depth and integrations; Nextiva for a simple rollout and support for smaller teams.
vsRingCentral vs net2phone
RingCentral for depth, integrations and growth; net2phone for a simple, value focused system for a smaller team.
vsDialpad vs 8x8
Dialpad for built-in call AI; 8x8 for international coverage and one platform with the contact center.
vsDialpad vs Nextiva
Dialpad if AI on every call matters most; Nextiva for an easy rollout and strong support.
vs8x8 vs Nextiva
8x8 for international teams and calling plus contact center together; Nextiva for a simpler rollout for a US team.
vsMicrosoft Teams Phone vs RingCentral
Teams Phone if everyone already lives in Microsoft Teams; RingCentral if you want a dedicated phone platform with its own integrations.
vsMicrosoft Teams Phone vs Zoom Phone
Decided by where your team already works: Microsoft 365 points to Teams Phone, Zoom meetings points to Zoom Phone.
vsZoom Phone vs RingCentral
Zoom Phone if your team already runs on Zoom; RingCentral for a broader phone platform and integration catalog.
vsFive9 vs NICE CXone
Five9 is strong on outbound and blended dialing; NICE CXone on workforce management, quality and analytics in one suite.
vsGenesys Cloud vs NICE CXone
Both are enterprise platforms. Genesys leans on omnichannel orchestration; NICE CXone on an all-in-one suite with workforce management and analytics.
vsFive9 vs Genesys Cloud
Five9 for outbound and blended campaigns; Genesys for complex omnichannel journeys and workforce engagement.
Looking to switch
Alternatives, by platform.
RingCentral alternatives
What else to compare if RingCentral is up for renewal.
Dialpad alternatives
What else to compare if Dialpad is up for renewal.
8x8 alternatives
What else to compare if 8x8 is up for renewal.
Nextiva alternatives
What else to compare if Nextiva is up for renewal.
Five9 alternatives
What else to compare if Five9 is up for renewal.
How it works
From shortlist to live in weeks, not months.
- A 30 minute call about your users, locations, call flows and the tools you use.
- A shortlist of two or three platforms, and demos this week on your own call flow.
- Pricing from each, side by side, after we negotiate it.
- Free setup: numbers moved, call flows built, phones configured, staff trained, go-live supported.
Your call flow, not a script
We demo how your calls would actually route on each platform.
Advice, not a pitch
We are paid by whichever platform you choose, so we recommend the one that fits.
Every location
One project for every office, clinic or building.
Questions
What buyers ask us.
Why buy RingCentral or Dialpad through you instead of direct?
You get the same platform for less than the vendor charges direct, because we put the vendors in competition and negotiate for you. Setup is free and you get one support line afterwards.
Do you charge for the demos or the setup?
No. Demos and professional services are free. You pay for the platform you choose.
How fast can we see a demo?
This week, on your schedule. We run the demos ourselves, so you never wait for a vendor’s sales team.
Which platform do you recommend?
The one that fits your team. We sell all of them and are paid whichever you choose, so the shortlist comes from your users, tools and callers.
Can you help with a contact center too?
Yes. We sell NICE CXone, Five9, Genesys and the contact center products from Dialpad and 8x8, and set them up the same way.
For smaller offices and care facilities
We also run our own phone system.
For a small office, a clinic or a nursing home that wants something simple with a person on the other end, our own EmpireUC is often the better fit. We will tell you honestly when it is, and when one of the platforms above is.
See your shortlist this week.
Tell us a little about your team and we will set up demos of the platforms that fit, with pricing side by side.