What we do
Everything the building runs on.
Phones, internet and TV, plus everything around them, designed, installed, managed and supported by one team.
How it fits together
Ours, sourced, or run for you.
Three different things, and it matters which is which when you are deciding.
Ours
EmpireUC is our own phone system, on our platform, supported by our own people. EmpireTV is our own television service. eFax and Empire Dev are ours too. One company to call, and the buck stops here.
Sourced and managed
Internet and mobile come from the major carriers. We put them in competition, order it, chase the install and handle the faults. Bill them to us or to you, whichever suits.
Run for you
Need RingCentral, Dialpad, 8x8 or another major platform? We sell them all for less than buying direct, demo them this week and then run it A to Z: design, porting, install, training and support, with the setup free.
One portal
Every building, every invoice, one login.
Thirty buildings should not mean thirty logins and thirty paper bills. The Empire portal puts every account in one place: pick a building from the dropdown and see its invoices, its services, its tickets and who is working on them.
- Every invoice in one place, whoever bills it
- A dropdown for each building, not a separate login
- Open a ticket and watch it move
- What you have at each site, in writing
Phones
Phone systems.
EmpireUC
The phone system we built, and the team that answers when you call.
Contact center & AI
Skills-based routing, coaching, and an AI agent, on every major platform.
Onsite PBX & SIP
Keep the system you own and cut what the lines cost.
Phones & headsets
Yealink, Poly, Mitel and Grandstream.
Conferencing
Meetings, webinars and calls for 1,000+.
Greetings & hold music
Menus, voicemail and on-hold, recorded by a professional voice.
Resident phone lines
A private line in every resident room, centrally managed and billed.
Elevator phone lines
Dedicated, monitored emergency lines for every cab.
One team
Everything, from one number.
Phones · Internet · TV · Mobile
Quoted together
One audit across every service instead of five vendor conversations.
Installed together
One project manager, one schedule, one set of dates.
Supported together
One number afterwards, answered 24/7.
One audit
Every service reviewed at once, not five separate conversations.
One project
One manager, one schedule, one set of install dates.
One number
Afterwards, for all of it.
Not sure what you need?
Send us your bills. We’ll tell you what to keep, what to change and what it should cost.