Connect 25
$299per month
Up to 25 staff extensions
Most facilitiesFor nursing homes and senior living
One phone system. One monthly price.
EmpireUC Facility Connect gives your staff reliable, professional communication with no hardware to maintain: predictable monthly pricing, unlimited calling and every core feature.
Admissions queueNext caller answered
PagingNurses station
VoicemailSent to email
Room 214Resident line
Every plan includes
Everything the building needs.
No on-site PBX, no per-feature extras. Each plan includes:
Cloud-hosted phone system
No PBX in the building to maintain.
Unlimited calling
Across the U.S. and Canada.
Auto-attendant, routing and voicemail to email
Callers reach the right desk the first time.
Mobile and desktop apps
For staff away from a desk.
Ring groups, call queues and hunt groups
Admissions, nursing, business office.
Paging and intercom
Integrated with the phone system.
24/7 support and monitoring
One number for all of it.
How it fits together
Every desk on one system.
From the front desk to the resident rooms, each part of the building gets the routing it needs — and one bill covers it.
Plans
Pick by staff extensions.
Unlimited calling and core features on every plan. Fewer than 25 phones? Plain EmpireUC seats cost less.
Connect 50
$399per month
Up to 50 staff extensions
Connect 99
$499per month
Up to 99 staff extensions
Connect 100+
Callfor pricing
100 or more extensions, or several buildings
Plus taxes and fees.
Plan picker
Which one fits your building?
Enter your staff extensions and your resident rooms. The plan and the monthly price follow.
- Connect 25, 50 or 99 by staff count
- Resident Calling: $100 a month, no per-room fee
- Under 25 phones: plain EmpireUC seats cost less
- 100 or more extensions: call us for pricing
Build your facility price
Facility Connect 25 + Resident Calling$399
- Connect 25 · up to 25 staff extensions$299
- Resident Calling · 25 rooms$100
Add-on
Resident Calling.
For facilities offering in-room calling as an amenity or service.
Add-on
Resident Calling
$100per month
Direct-dial phone service for resident rooms, with pooled minutes and simultaneous call capacity, managed through your Facility Connect system.
- 10 simultaneous call channels
- 10,000 shared monthly minutes
- Works with your existing room phones
- Managed through your facility phone system
- No per-resident fees or complex billing
Additional minutes and channels are available.
Example: a 25-bed facility
15 staff phones, plus resident calling
- EmpireUC Facility Connect 25$299
- Resident Calling add-on$100
Full facility voice service$399/month
Plus taxes and fees.
Questions
About Facility Connect.
What counts as a staff extension?
One extension for each staff phone, desk or app: the front desk, the nurses station, the administrator, the business office. Connect 25 covers up to 25.
Do residents need their own plan?
No. The Resident Calling add-on gives resident rooms direct-dial service with 10 shared call channels and 10,000 pooled minutes a month, with no per-resident fees.
Can we keep the phones in the resident rooms?
Yes. Resident Calling works with your existing room phones.
What if we need more?
Additional minutes and channels are available for resident calling, and facilities with 100 or more staff extensions get a custom price — call us.
Order Facility Connect
Tell us how many staff phones and resident rooms you have. A person on our team confirms the order with you and books the setup.