Skip to main content
Empire Telecom

Microsoft Teams Phone

Microsoft Teams Phone, for less than buying direct

Calling inside Microsoft Teams, for organizations already on Microsoft 365. Demo this week, setup free.

Microsoft Teams Phone

Sold, set up and supported by Empire Telecom

  • Less than buying direct
  • Demo this week, on your call flow
  • Free professional services
  • One support line after go-live

What Microsoft Teams Phone is good at

Strengths.

  • Calls in the same app people already use for chat and meetings
  • Managed alongside Microsoft 365 users and security
  • Certified desk phones and room systems available
  • Several ways to connect to the phone network

Who it suits

Best for.

Organizations standardized on Microsoft 365 that want calling inside Teams.

  • Check: Licensing: the Teams Phone license plus how you connect to the phone network
  • Check: Choosing between a Microsoft calling plan, Operator Connect and Direct Routing
  • Check: Which desk phones are certified for Teams

What analysts and users say

Microsoft Teams Phone, by the numbers.

From Gartner’s Magic Quadrant and from verified user reviews on G2.

G2 ratings checked October 2026. Gartner does not endorse any vendor, product or service depicted in its research publications. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates.

Microsoft Teams Phone next to the alternatives

Swap in any platform we sell. Everything below changes with your pick.

3 of 3 picked

Microsoft Teams PhoneG2 not ratedLeader
RingCentral logoG2 4.2Leader
Dialpad logoG2 4.4Visionary

Who is strong in what

AI built in
4
4
5
Integrations
5
5
4
International
4
4
3
Contact center
2
4
4
Ease of use
4
3
4
Meetings and video
5
4
3

Feature by feature

Calling
Inside Microsoft Teams
Included
Included
Video meetings
Teams meetings
Included
Included
Team messaging
Teams chat
Included
Included
Contact center
Through certified partners
Separate product on the same platform
Separate product on the same platform
AI
Microsoft AI, licensed separately
Transcription included; more as add-ons
Built into every call
International
Depends on how you connect calling
Available
Available
Integrations
Microsoft 365
One of the largest catalogs
Google Workspace, Microsoft 365, major CRMs
Best for
Organizations standardized on Microsoft 365 that want calling inside Teams.
Growing and multi-location organizations that want one platform for everyone, managed centrally.
Sales and support teams that want call AI on every conversation and a modern, simple app.
Check before you buy
Licensing: the Teams Phone license plus how you connect to the phone network
Which AI and analytics features are in your plan and which are add-ons
Support levels differ by plan

Scores are our take, 1 to 5, from Gartner placements, G2 reviews and our own installs. Gartner placements from the 2026 Magic Quadrant for UCaaS and the 2025 Magic Quadrant for CCaaS; G2 ratings checked October 2026. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates.

Why buy Microsoft Teams Phone through Empire

Same platform. Lower price, faster demo, free setup.

  • Lower pricing than direct

    You pay less than buying direct. We sell every major platform, put them in competition for your business and negotiate the price for you.

  • Demos this week

    We run the demos ourselves, on your own call flow, on your schedule. No waiting for a vendor’s sales calendar.

  • Free professional services

    Discovery, call flow design, number porting, phone setup, training and go-live support, at no charge.

  • One number for support

    After go-live you call us, not a vendor queue. Answered 24/7.

Questions

What buyers ask us.

Is Microsoft Teams Phone cheaper through Empire?

Yes. You pay less for Microsoft Teams Phone through us than buying direct from Microsoft Teams Phone. We sell every major platform, so Microsoft Teams Phone competes for your business, and we negotiate the price for you. Setup is free on top.

How fast can we see a Microsoft Teams Phone demo?

This week. We run it ourselves, on your own call flow, so you never wait for a vendor’s sales calendar.

Who sets Microsoft Teams Phone up?

We do, free: discovery, call flows, number porting, phones, integrations, training and go-live.

Do we have to choose this platform?

No. We will show you the two or three that fit best, side by side, and you choose.

See Microsoft Teams Phone this week.

Tell us about your team and we will set up a Microsoft Teams Phone demo on your call flow, with pricing next to the alternatives.

How many users?
What do you use today?
When do you want to switch?

What happens next: we reply to set a time, then show you EmpireUC and any other platform you want to compare, on your own call flow. Prefer to talk? Call (732) 363-9898.