Juggling intake, human resources, Always being on call, Nurses checking…….. We get it, running a home care agency is not easy, allow us to consolidate your resources via a UCaaS phone system that allows you to record and track every call in realtime and on-demand, create time-based routing and holiday schedules, get multiple numbers so you can track where your leads are coming from, integrate with your patient management system and CRM and hundreds of other features
Our service professionals have access to all your systems and are able to offer tech support in real-time. Our phone line is answered 24 hours a day, 365 days a year, by a live human based in the U.S. Our call center’s average response time is under 11 seconds! While any service related matters or major outages are covered, what’s with those little pesky things like extension names and routing auto attendants? Our renowned portal support leaves our costumes in awe. We guarantee an under 5 minute response time on any portal communications matter, no matter what, when and why.