Home care & hospice
Intake, on-call and HIPAA — handled.
Intake, HR, always being on call, nurses checking in — running a home care agency is hard. EmpireUC, our own cloud phone system, brings it together: record and track every call, set time-based routing and holiday schedules, use separate numbers to see where leads come from, and connect it to your patient management system and CRM.
Skills-based routing
Intake, HR and scheduling calls reach the right desk.
Track every lead
Separate numbers show where referrals come from.
Record every call
In real time and on demand.
Holiday schedules
Time-based routing that follows your on-call rota.
Connected
Integrates with your patient management system and CRM.
Hospice
A HIPAA phone system.
A hospice phone system has to be reliable, capable and affordable — and in healthcare, one requirement comes before all of them: HIPAA.
HIPAA-compliant
Phone, fax and messaging built for protected health information.
Supported 24/7
A live U.S.-based person, in seconds.
Clients
Agencies that use us.
Where the money goes
You pay per office. You should pay per agency.
Agencies grow office by office, and the phone bills grow with them: a separate carrier per branch, a separate internet contract, and referral lines nobody tracks. Priced as one agency, it costs less and it finally reports as one.
- Every branch priced as one agency
- Referral numbers tracked so you know what works
- On-call routing that follows your rota
Never miss an intake call.
Tell us how calls reach your agency today, and we’ll show you how to stop missing them.
- Every bill, contract and piece of equipment reviewed
- A free onsite wiring survey
- Terminations and collections handled for you