Zoom Phone
Zoom Phone, for less than buying direct
Calling inside Zoom, for teams that already meet on Zoom. Demo this week, setup free.
Sold, set up and supported by Empire Telecom
- Less than buying direct
- Demo this week, on your call flow
- Free professional services
- One support line after go-live
What Zoom Phone is good at
Strengths.
- Phone calls in the same app as Zoom meetings and chat
- Simple to add for organizations already licensed for Zoom
- Desk phones and room systems supported
- Contact center available as a separate product
Who it suits
Best for.
Teams that already run on Zoom meetings and want calling in the same app.
- Check: Calling plans and international rates
- Check: What is included versus add-on
- Check: Contact center is licensed separately
What analysts and users say
Zoom Phone, by the numbers.
From Gartner’s Magic Quadrant and from verified user reviews on G2.
Leader
Zoom Phone is placed as a Leader in the 2026 Gartner Magic Quadrant for UCaaS (July 2026).
4.6 out of 5
Zoom Phone, from 2,672 verified reviews. Users praise ease of use; the most common complaint is limited features.
How we handle it
We tell you up front which features need an add-on, and price them into the comparison.
G2 ratings checked October 2026. Gartner does not endorse any vendor, product or service depicted in its research publications. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates.
Zoom Phone next to the alternatives
Swap in any platform we sell. Everything below changes with your pick.
3 of 3 picked
G2 4.6Leader
G2 4.2Leader
G2 4.4VisionaryWho is strong in what
Feature by feature
Scores are our take, 1 to 5, from Gartner placements, G2 reviews and our own installs. Gartner placements from the 2026 Magic Quadrant for UCaaS and the 2025 Magic Quadrant for CCaaS; G2 ratings checked October 2026. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates.
Why buy Zoom Phone through Empire
Same platform. Lower price, faster demo, free setup.
Lower pricing than direct
You pay less than buying direct. We sell every major platform, put them in competition for your business and negotiate the price for you.
Demos this week
We run the demos ourselves, on your own call flow, on your schedule. No waiting for a vendor’s sales calendar.
Free professional services
Discovery, call flow design, number porting, phone setup, training and go-live support, at no charge.
One number for support
After go-live you call us, not a vendor queue. Answered 24/7.
Head to head
Zoom Phone compared.
Microsoft Teams Phone vs Zoom Phone
Decided by where your team already works: Microsoft 365 points to Teams Phone, Zoom meetings points to Zoom Phone.
vsZoom Phone vs RingCentral
Zoom Phone if your team already runs on Zoom; RingCentral for a broader phone platform and integration catalog.
Also worth a look
Other platforms we would put next to it.
RingCentral
Phone, messaging and video in one app, with one of the largest integration catalogs.
Dialpad
AI built into every call: live transcription, summaries and coaching.
8x8
Employee calling and contact center on one platform, with strong international coverage.
Nextiva
Business phone, video and messaging with customer experience tools, popular with small and mid-sized businesses.
Questions
What buyers ask us.
Is Zoom Phone cheaper through Empire?
Yes. You pay less for Zoom Phone through us than buying direct from Zoom Phone. We sell every major platform, so Zoom Phone competes for your business, and we negotiate the price for you. Setup is free on top.
How fast can we see a Zoom Phone demo?
This week. We run it ourselves, on your own call flow, so you never wait for a vendor’s sales calendar.
Who sets Zoom Phone up?
We do, free: discovery, call flows, number porting, phones, integrations, training and go-live.
Do we have to choose this platform?
No. We will show you the two or three that fit best, side by side, and you choose.
See Zoom Phone this week.
Tell us about your team and we will set up a Zoom Phone demo on your call flow, with pricing next to the alternatives.