Elevator phone
The line that has to work on the worst day.
Every elevator cab needs an emergency phone line that reaches help and keeps working when nothing else does. We supply the line, install it, test it and support it — in one building or across every site you run.
Why it matters
Three things that are not negotiable.
It has to meet code
Elevator emergency phones are inspected. We build the line to what your jurisdiction and your elevator contractor require, and document it.
It has to be always on
A dedicated line for the cab, not an extension borrowed from the office system, so it is not affected by what happens elsewhere in the building.
It has to be monitored
Someone answers when that button is pressed, at three in the morning, on a holiday weekend.
And somebody has to prove it still works
The most common problem we find is a line that has quietly stopped working — nobody notices until it is tested, or until it is needed. We test on a schedule and keep the record.
Installed and supported by one team
No hand-offs between vendors.
Elevator lines usually sit in a gap: the elevator company does not own the phone line and the phone carrier does not own the elevator. We take the whole line — the connection, the install, the testing and the support — so there is nobody to chase.
- One provider for every cab in every building
- Coordinated with your elevator contractor
- Tested on a schedule, with the results documented
- One number to call, answered 24/7
Who it is for
Any building with more than one floor.
How it works
Three steps.
We survey
We walk the building, find every cab and check what each line is doing today — including the ones nobody can account for.
We install and test
The line goes in, coordinated with your elevator contractor, then it is tested and the result is documented.
We keep it working
Scheduled testing, monitoring and one support number. If a line drops, it gets dealt with rather than discovered later.
Questions
What building managers ask us.
Can an elevator phone share a line with the office system?
It should not. The cab needs its own dedicated line so it is unaffected by anything happening on your business phone system.
Do you coordinate with our elevator company?
Yes. They own the equipment in the cab, we own the line to it. We work to their requirements so there is no gap between the two.
How often should the line be tested?
On a schedule, and after any work that touches the building’s phone service. Your jurisdiction and your elevator contractor set the interval — we test to it and keep the record.
What happens if a line stops working?
Call us and we come out. That is the whole reason to buy the line from the company that installs and supports it.
Can you cover several buildings at once?
Yes, and that is usually how groups buy it — every cab across every site on one account, one invoice and one support number.
Do you handle new construction?
Yes. Bring us in with the elevator contractor and the line is ready before the inspection rather than after it.
When it is pressed
Somebody answers.
Dedicated line · Monitored · Tested
A line of its own
Not an extension borrowed from the office system, so nothing else in the building can take it down.
Answered around the clock
Nights, weekends and holidays included.
Tested and documented
The most common fault we find is a line that quietly stopped working.
How many cabs do you have?
Tell us the buildings and we will survey every cab and quote the lines, free.