A better experience
on the house

Communicate from anywhere with anything

Elevate the customer experience with Empire Telecom’s phone service for restaurants. We specialize in transforming every customer touchpoint into an unforgettable moment, spanning from the moment they place an order to the convenience of curbside pickup. Our mission is to provide your restaurant with cutting-edge communication solutions that not only streamline the ordering process but also leave a lasting impression on your patrons. 

Elevate Your Takeout Experience

Simplify operations and get back to the kitchen

Empire Telecom streamlines curbside pickup for an exceptional takeout experience. We’ve got all you need to support your customers with ease.”

Keep your customers informed at every stage of their order with SMS status updates, from order placement to order readiness.

Enable your customers to notify their arrival swiftly by either making a call or sending a brief SMS reply.

Welcome back, satisfied customers!

Build lasting relationships and enhance their overall experience, effortlessly, on any device.

Guarantee that each call reaches the correct person with our Interactive Voice Response (IVR) software.

Establish automated call answering with call forwarding and pre-recorded information, such as store hours.

Reduce call queues by answering every call from any phone, including mobile devices.

Always Available
Five stars every time

Your complete business phone system is at your fingertips, whether you're at the reception or in the kitchen.

Empower your employees

with seamless communication that ensures quick setup

Establish call handling rules and tailor caller ID information for your business. Utilize messaging and video for streamlined team onboarding and training. Gain insights into communication performance at the employee level through integrated reporting and analytics.

It's a whole new dining experience

By providing a telephone number and submitting the form you are consenting to be contacted by Empire Telecom via SMS text message and/or email. Messaging frequency may vary, but is typically based on the level of support needed. Standard message & data rates may apply. Reply STOP to opt-out of further messaging. Reply HELP for more information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. For our privacy policy and terms of service please visit www.empiretelecomnj.com/sms-terms