Elevate the customer experience with Empire Telecom’s phone service for restaurants. We specialize in transforming every customer touchpoint into an unforgettable moment, spanning from the moment they place an order to the convenience of curbside pickup. Our mission is to provide your restaurant with cutting-edge communication solutions that not only streamline the ordering process but also leave a lasting impression on your patrons.
Empire Telecom streamlines curbside pickup for an exceptional takeout experience. We’ve got all you need to support your customers with ease.”
Keep your customers informed at every stage of their order with SMS status updates, from order placement to order readiness.
Enable your customers to notify their arrival swiftly by either making a call or sending a brief SMS reply.
Build lasting relationships and enhance their overall experience, effortlessly, on any device.
Guarantee that each call reaches the correct person with our Interactive Voice Response (IVR) software.
Establish automated call answering with call forwarding and pre-recorded information, such as store hours.
Reduce call queues by answering every call from any phone, including mobile devices.
Establish call handling rules and tailor caller ID information for your business. Utilize messaging and video for streamlined team onboarding and training. Gain insights into communication performance at the employee level through integrated reporting and analytics.