Your phones should sound like your building.

Hello and thank you for calling [Facility Name]. Your call may be monitored or recorded for quality assurance.

If you know your party's extension, you may dial it at any time.

For admissions, press 1.

For the business office, press 2.

For the administrator, press 3.

For social services, press 4.

For nursing, press 5.

For human resources and job openings, press 6.

For recreation, press 7.

For medical records, press 8.

For the dietary department, press 9.

For the front desk, press 0.

To hear these options again, press star.

Thank you, and have a wonderful day.

Thank you for calling [Facility Name].

For admissions, press 1.

For nursing, press 2.

For the business office, press 3.

For the front desk, press 0.

Thank you for calling [Facility Name]. Our offices are closed, but our nursing staff is here around the clock.

If you know your party's extension, you may dial it at any time.

For the [First floor] nurses station, press 1.

For the [Second floor] nurses station, press 2.

For the [Third floor] nurses station, press 3.

For admissions, please leave a message and we will call you back first thing in the morning, or press 4 to reach the admissions coordinator on call.

Thank you for calling [Community Name], where every resident is family.

To schedule a tour or ask about availability, press 1.

To reach a resident, press 2 and say or spell their name.

For resident care and wellness, press 3.

For the business office, press 4.

For dining and activities, press 5.

For the front desk, press 0.

Thank you for calling [Community Name] memory care. We are glad you called.

To speak with the care team about your loved one, press 1.

To schedule a visit, press 2.

For questions about billing, press 3.

If you would like to leave a message, press 4 and we will return your call today.

Thank you for calling [Facility Name] admissions. If you are calling from a hospital with a referral, press 1 to reach our admissions coordinator on call, 24 hours a day.

To send a referral by fax, use [Fax Number]. All other callers, please leave a message and we will return your call first thing in the morning.

Thank you for calling [Agency Name] home care.

If you are a new client or calling about care for a loved one, press 1.

If you are a current client, press 2.

If you are a caregiver calling about your schedule, press 3.

To apply to join our caregiver team, press 4.

For billing, press 5.

For all other calls, press 0.

Thank you for calling [Hospice Name]. If this is a medical emergency, please hang up and dial 911.

If you are a patient or family member and need a nurse now, press 1. A nurse is available 24 hours a day.

To make a referral, press 2.

For bereavement support, press 3.

For the office, press 4.

For all other calls, press 0.

Thank you for calling [Clinic Name] urgent care. If this is a medical emergency, please hang up and dial 911.

We are open [Hours]. No appointment is needed. You can also save your place in line online at [Website].

For test results, press 1.

For billing and insurance, press 2.

For medical records, press 3.

To speak with the front desk, press 0.

Thank you for calling the office of [Practice Name]. If this is a medical emergency, please hang up and dial 911.

To schedule, change or cancel an appointment, press 1.

For prescription refills, press 2.

For referrals and authorizations, press 3.

For billing, press 4.

If you are a pharmacy or another provider's office, press 5.

For all other calls, press 0.

Thank you for calling [Practice Name] dental. If you are a new patient, welcome. Press 1 to book your first visit.

For current patients scheduling an appointment, press 2.

For billing and insurance, press 3.

If you have a dental emergency after hours, press 4 for instructions.

For the front desk, press 0.

Thank you for calling [Clinic Name] physical therapy.

To schedule a visit, press 1.

For insurance and billing, press 2.

To reach your therapist, press 3.

For the front desk, press 0.

Thank you for calling [Company Name].

If you know your party's extension, you may dial it at any time.

For sales, press 1.

For customer service, press 2.

For billing, press 3.

For a company directory, press 9.

For the operator, press 0.

Thank you for calling [Firm Name].

If you would like to speak with someone about a new legal matter, press 1.

If you are a current client, press 2.

For billing, press 3.

For the directory of attorneys, press 9.

For the receptionist, press 0.

Thank you for calling [Firm Name]. During tax season our hours are [Hours].

To schedule an appointment, press 1.

To check on your return, press 2.

To send us documents, visit [Website] or press 3 for instructions.

For bookkeeping and payroll, press 4.

For the front desk, press 0.

Thank you for calling [Company Name] property management.

If you have a maintenance emergency such as a leak, no heat or a lockout, press 1 and you will be connected to our on-call technician.

For other maintenance requests, press 2 or submit one at [Website].

For leasing and available units, press 3.

For rent and payments, press 4.

For the office, press 0.

Thank you for calling [Brokerage Name].

If you are looking to buy, press 1.

If you are thinking of selling, press 2.

To reach an agent, press 3 and say or spell their name.

For the office, press 0.

Thank you for calling [Agency Name].

To report a claim, press 1.

For a new quote, press 2.

For questions about your policy, press 3.

For billing, press 4.

For the front desk, press 0.

Thank you for calling [Shop Name].

To schedule service, press 1.

To check on your vehicle, press 2.

For parts, press 3.

Our hours are [Hours]. For all other calls, press 0.

Thank you for calling [Restaurant Name].

We are open [Hours].

To place an order for pickup, press 1, or order online at [Website].

For reservations, press 2.

For catering and private events, press 3.

For our address and directions, press 4.

Thank you for calling [Store Name].

Our hours are [Hours].

To check on an order, press 1.

To check if an item is in stock, press 2.

For returns, press 3.

To speak with someone in the store, press 0.

Thank you for calling [Company Name].

If you are a driver checking in for a pickup or delivery, press 1.

For customer service and order status, press 2.

For carriers and dispatch, press 3.

For accounts payable, press 4.

For the main office, press 0.

Thank you for calling [School Name].

To report an absence, press 1.

For the main office, press 2.

For enrollment and tours, press 3.

For the nurse, press 4.

For billing, press 5.

Thank you for calling [Hotel Name].

To make or change a reservation, press 1.

To reach a guest room, press 2.

For group sales and events, press 3.

For the front desk, press 0.

Thank you for calling [Company Name]. Our office is now closed. Our regular hours are [Hours].

Please leave a message with your name and number and we will return your call on the next business day.

If this is urgent, press 1 to reach our on-call team.

Thank you for calling [Company Name]. Our office is closed for [Holiday] and will reopen on [Date] at [Time].

Please leave a message and we will return your call when we reopen. From all of us at [Company Name], happy holidays.

Thank you for calling [Company Name]. Due to [weather / an emergency], our office is closed today, [Date].

We expect to reopen on [Date]. For urgent matters, press 1 or email [Email]. Thank you for your patience.

Thank you for calling [Company Name]. Our office is closed for lunch from [Time] to [Time]. Please leave a message, or call back after [Time].

Thank you for holding. All of our team members are helping other callers. Please stay on the line and the next available person will be with you shortly.

If you would rather leave a message, press 1 at any time and we will call you back.

This call may be recorded for quality and training purposes.

Hi, you have reached [Your Name] at [Company Name]. I'm away from my desk right now.

Please leave your name, number and a short message, and I will call you back as soon as I can. If you need help right away, press 0 for the front desk.

You have reached the [Department] department at [Company Name]. We are helping other callers right now.

Please leave your name, number and the reason for your call, and someone from our team will call you back today.

Thank you for holding. Your call is important to us.

Did you know [Facility Name] offers short-term rehabilitation with physical, occupational and speech therapy, six days a week?

Visiting hours are [Hours]. Families can also schedule a video call with their loved one through our front desk.

We are always looking for caring people to join our team. Visit [Website] to see open positions.

Thank you for your patience. Someone will be with you shortly.

Thank you for holding. At [Agency Name], our caregivers help with personal care, meals, medication reminders and companionship, so your loved one can stay at home.

Most care starts within [48 hours] of your first call.

Are you a caring person looking for flexible work? We are hiring caregivers now. Visit [Website] to apply.

Thank you for waiting. We will be with you shortly.

Thank you for holding. Did you know you can request refills, see test results and message your care team any time through our patient portal at [Website]?

Please have your date of birth and insurance card ready. It helps us help you faster.

Thank you for your patience. We will be right with you.

Thank you for holding. Your call is important to us.

While you wait, visit [Website] to [see our latest offers / track your order / book online].

At [Company Name], we have been serving [City] since [Year]. Thank you for choosing us.

Please stay on the line. Someone will be with you shortly.