Switching to EmpireUC
We do the moving.
You keep your numbers and your day. We gather the bills, survey the building, design the call flow, move the numbers, set up the phones and close the old contracts — including collections.
Four steps
From the first bill to the first call.
Audit
We gather your bills and contracts, free, and survey your wiring onsite.
Design
We map your call flow: welcome menus, ring groups, schedules and fallbacks.
Move
We port your numbers, set up your phones and handle old contracts and terminations.
Support
One number, answered 24/7 by a live U.S.-based person.
Who does what
Most of it is on us.
| We do it | You do it | |
|---|---|---|
| Gather bills and contracts | Send what you have | |
| Survey the wiring onsite | Let us in | |
| Design the call flow | Tell us who answers what | |
| Port your numbers | Sign the porting form | |
| Set up and deliver the phones | — | |
| Close old contracts, terminations and collections | — | |
| Support afterwards, 24/7 | Call one number |
Your numbers
Keep every number you have.
Our porting specialists move your existing numbers to EmpireUC. We schedule the move with you, so the phones do not go quiet at a bad time.
- Main lines, direct numbers and fax numbers
- Scheduled with you
- Tested before and after
Questions
Before you switch.
Can I keep my phone numbers?
Yes. Our porting specialists move your existing numbers to EmpireUC with minimal disruption.
What happens to my current contract?
We gather your old bills and contracts and manage the terminations for you, including collections.
Can we keep our desk phones?
Often, yes. Tell us the models and we will tell you whether they work with EmpireUC.
Who do I call afterwards?
Us, at (732) 363-9898. A live U.S.-based person answers 24/7.
Start with a free audit
Send us your current phone bills and we will show you what switching looks like for your building.