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Empire Telecom

Assisted living

A first-class experience for residents.

Give residents a first-class experience — phone service, premium TV and high-speed internet for everyone — while spending less on your systems. It starts with a free audit of what you pay today.

Where the money goes

Count what each apartment costs you.

In assisted living the spend hides per unit: a TV package per apartment, Wi-Fi that was sized for half the building, and a phone line in rooms that have not been occupied this year. We price it per resident, so you can see it the way you budget it.

  • A cost per occupied apartment, not one lump sum
  • The resident experience priced separately from staff systems
  • Wi-Fi sized for the whole building, quoted properly

One company

Everything the resident touches, and everything behind it.

The television in the apartment, the Wi-Fi they complain about, the phone at the front desk and the cabling in the ceiling — one company, one number.

What staff get

EmpireUC phones at the front desk and nurses’ station, with call flows built around how your shifts actually run.

What sits behind it

Cabling, switches, cameras and call bells, installed by our own technicians.

What you get

One invoice to check, one number to call, and nobody to chase.

We use Empire Telecom for all our telecom and internet needs at our many assisted living facilities across the east coast. What we value most is Empire's customer service and dedication to their clients, always available 24 hours a day emergency or not. With Empire you know your services are taken care of all the time so we can focus on running our facilities properly.
Joseph SebbagManaging Partner, Spring Hills Assisted Living
  • Spring Hills
  • Amber Court
  • RWJBarnabas Health
  • Northwell Health
  • Hackensack Meridian Health
  • Centers Health Care
  • Marquis
  • National Health Care Associates
  • Spring Oak
  • Spring Hills

Give residents more — for less.

Send us your bills for a free audit.

  • Every bill, contract and piece of equipment reviewed
  • A free onsite wiring survey
  • Terminations and collections handled for you
What can we help with?

Have your current bills? Email them to sales@empiretelecomnj.com and we’ll include them in the audit.