8x8
8x8, for less than buying direct
Employee calling and contact center on one platform, with strong international coverage. Demo this week, setup free.
Sold, set up and supported by Empire Telecom
- Less than buying direct
- Demo this week, on your call flow
- Free professional services
- One support line after go-live
What 8x8 is good at
Strengths.
- Phone, video, messaging and contact center on one platform
- Strong international calling and local numbers in many countries
- Integrations with Salesforce, Zendesk and Microsoft Dynamics
- Analytics across the employee and contact center sides
Who it suits
Best for.
Organizations with offices or customers in several countries, and those that want calling and contact center from one vendor.
- Check: Which calling destinations are included in your plan
- Check: Which analytics and AI features are included
- Check: Contact center licensing alongside user licenses
What analysts and users say
8x8, by the numbers.
From Gartner’s Magic Quadrant and from verified user reviews on G2.
Visionary
8x8 is placed as a Visionary in the 2026 Gartner Magic Quadrant for UCaaS (July 2026).
4.2 out of 5
8x8 Work, from 939 verified reviews. Users praise ease of use; the most common complaint is customer service.
How we handle it
You never deal with the vendor queue: support after go-live is ours, answered 24/7.
G2 ratings checked October 2026. Gartner does not endorse any vendor, product or service depicted in its research publications. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates.
8x8 next to the alternatives
Swap in any platform we sell. Everything below changes with your pick.
3 of 3 picked
G2 4.2Visionary
G2 4.2Leader
G2 4.4VisionaryWho is strong in what
Feature by feature
Scores are our take, 1 to 5, from Gartner placements, G2 reviews and our own installs. Gartner placements from the 2026 Magic Quadrant for UCaaS and the 2025 Magic Quadrant for CCaaS; G2 ratings checked October 2026. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates.
Why buy 8x8 through Empire
Same platform. Lower price, faster demo, free setup.
Lower pricing than direct
You pay less than buying direct. We sell every major platform, put them in competition for your business and negotiate the price for you.
Demos this week
We run the demos ourselves, on your own call flow, on your schedule. No waiting for a vendor’s sales calendar.
Free professional services
Discovery, call flow design, number porting, phone setup, training and go-live support, at no charge.
One number for support
After go-live you call us, not a vendor queue. Answered 24/7.
Head to head
8x8 compared.
vsRingCentral vs 8x8
RingCentral for one platform across a growing US organization; 8x8 if international coverage or calling plus contact center from one vendor matters most.
vsDialpad vs 8x8
Dialpad for built-in call AI; 8x8 for international coverage and one platform with the contact center.
vs
8x8 vs Nextiva
8x8 for international teams and calling plus contact center together; Nextiva for a simpler rollout for a US team.
Also worth a look
Other platforms we would put next to it.
RingCentral
Phone, messaging and video in one app, with one of the largest integration catalogs.
Dialpad
AI built into every call: live transcription, summaries and coaching.
Nextiva
Business phone, video and messaging with customer experience tools, popular with small and mid-sized businesses.
Microsoft Teams Phone
Calling inside Microsoft Teams, for organizations already on Microsoft 365.
Questions
What buyers ask us.
Is 8x8 cheaper through Empire?
Yes. You pay less for 8x8 through us than buying direct from 8x8. We sell every major platform, so 8x8 competes for your business, and we negotiate the price for you. Setup is free on top.
How fast can we see a 8x8 demo?
This week. We run it ourselves, on your own call flow, so you never wait for a vendor’s sales calendar.
Who sets 8x8 up?
We do, free: discovery, call flows, number porting, phones, integrations, training and go-live.
Do we have to choose this platform?
No. We will show you the two or three that fit best, side by side, and you choose.
See 8x8 this week.
Tell us about your team and we will set up a 8x8 demo on your call flow, with pricing next to the alternatives.