Welcome menus and ring groups
“Press 1 for admissions, 2 for the business office.” Callers reach the right person the first time, and each ring group rings a team at once or in order.
EmpireUC
For facilities and businesses that want the phones to simply work, EmpireUC is our own platform: we design the call flow, move your numbers, set up the phones and support all of it ourselves.
Every call accounted for
Most missed calls aren’t missed by people. They’re lost by call flows with nowhere to go. We design yours so that can’t happen.
“Press 1 for admissions, 2 for the business office.” Callers reach the right person the first time, and each ring group rings a team at once or in order.
Business hours, after hours and holidays each get their own routing, set in advance, and every one has a destination for when nobody answers.
Messages go to your email with the caller’s details, and to text where transcription is on, so nobody has to dial in to check.
Inside EmpireUC
Not a mock-up. Four screens from EmpireUC as it runs today, on a real facility account.
Pricing
One price per person on the system, a little more for people who answer a call queue, or one bundle for the whole facility.
$12.99
per EmpireUC seat, per month
$19.99
per contact center seat, per month
$299
Facility Connect 25, per month
Plus taxes and fees.
Explore EmpireUC
Questions
Yes. Our porting specialists move your existing numbers to EmpireUC with minimal disruption.
$12.99 per seat per month, or $19.99 for a seat that answers call queues, plus taxes and fees. Facilities can choose a Facility Connect bundle instead, from $299 a month for up to 25 staff extensions.
Us, at (732) 363-9898. A live U.S.-based person answers 24/7, in under 11 seconds on average, and portal changes get a response in under 5 minutes.
No. EmpireUC suits teams that want it handled. For larger operations we carry the major platforms too, and run them for you.
Fifteen minutes on a call and you will know whether EmpireUC fits the building.
Get an offer
Or call (732) 363-9898