Hospitals
Every system in the building. One number.
Running a hospital may be one of the most important jobs there is. Let us manage every telecom system under one roof, so there is one number to call, and it always answers.
Communication is the job
Phones carry the hospital.
Phones carry both a hospital’s external and internal communication, staff calling patients with results, doctors and nurses coordinating between wards and departments.
The hardware is only half of it. The software routes every call to every corner of the building, so choosing the right system matters.
Mobility for clinicians
On-call doctors and nurses can call from their office number on a mobile app, or use advanced forwarding and call screening, so they never have to give patients their personal number.
Low voltage and IT
Structured cabling, cameras, switches and call bells, and the IT to keep it running, from the same team that runs your phones.
Where the money goes
Bills from four departments, one picture.
On a hospital campus the invoices arrive in different places: facilities pays for the copper, IT pays for the circuits, and nobody owns the TV contract. We pull them together and read them as one estate, including the lines that regulation says must stay.
- Every invoice across every department in one place
- Life-safety lines identified before anything moves
- One contract and one number afterwards
Clients
Hospitals that run on Empire.
One company
What a hospital gets from us.
EmpireUC is our own phone system, so the people who build it are the people who answer when you call. Everything around it comes from the same team and the same invoice if you want it that way.
EmpireUC, your way
Keep the PBX you own and we put EmpireUC SIP behind it, or move the whole building to EmpireUC and get the ring groups, voicemail to email, texting and apps with it. Our platform, our support.
Internet that holds
Circuits from the major carriers, put in competition on price, ordered, installed and chased by us when they break. Backup lines where a dropped call matters.
EmpireTV
Our own television service for patient rooms and waiting areas, on one central system and one bill with the rest.
eFax, greetings and the rest
Faxing without the fax line, menus and on-hold recorded properly, answering service when nobody can pick up, phones and headsets. Ours, not a hand-off.
A free bill audit, and the portal
We read every line of what you pay now, show you what it should cost, and put every building, invoice and ticket behind one login.
Campus
Wards, offices and everything between.
Phones · Internet · TV · Low voltage
Internal and external
Staff calling patients, and departments calling each other, on one system.
Mobility for clinicians
On-call staff work from their office number on a mobile app, so personal numbers stay private.
The cabling too
Structured cabling, cameras, switches and call bells from the same team.
Your office number, traveling
Calls out show the hospital number, not a personal one.
Screening
See who is calling before you pick up.
Escalation paths
When a ward cannot reach someone, the system keeps going.
Facility technology
What else the building runs on.
Referral and admission fax
Faxes to email, with a text when an admission arrives.
Answering service
Live receptionists or an AI agent on nights and weekends.
Door entry and intercoms
See who is at the door and let them in from the desk.
Greetings and on-hold
Call trees, on-hold messages and music, recorded free.
One number for every system.
Tell us about your campus, and we’ll quote every system under one roof.
- Every bill, contract and piece of equipment reviewed
- A free onsite wiring survey
- Terminations and collections handled for you