Buying a building
When an operator buys a facility from another, they have us order every service in their name ahead of the closing. The day they take over, we are on site with the new phones, internet and TV live, and the new name on the phones, the website and social media. It is one of the most popular things we do in healthcare.
Takeover day
The day the keys change hands, families still call the main number, staff still need the internet, and residents still want the TV on. The new name has to be everywhere by nine.
Two crews, one plan
Empire Telecom handles what the building runs on. Empire Dev handles how the building looks to the world. One plan, one date.
Empire Telecom
Empire Dev
How a takeover runs
A sale leaves the old owner’s accounts and contracts wired into the building. We audit all of it, so the new operator starts with everything fresh, working and in their name.
We gather every bill and contract for the building and audit them line by line: what is in use, what is not, and what it should cost.
Before the closing, we order the phones, internet and TV in the new operator’s name, and build the new name, website and social profiles.
We are on site. The new services go live, greetings and caller ID change, the new site launches and the profiles switch over, all tested from outside.
The old accounts are closed out, the portal shows every service and invoice, and support is one number, 24/7.
Our work
Websites we designed and run for skilled nursing and rehabilitation communities — each with its own name, its own look and its own careers page, managed from the portal.
Social media, with AI
We set up the new building’s social profiles and an AI that drafts posts in the facility’s voice: events, open houses, staff spotlights, open positions and holidays. A person on your side approves, or lets it run on its own once you trust it.
Your website, in your portal
Every website we build is managed from the Websites tab of the same customer portal that holds your tickets and invoices. No web company to email, no waiting for a change.
The site’s status, plan and a link to the live site.
The facility’s details in one place, used across every page.
The site’s navigation, reordered and renamed.
Open positions with type, shift, department and pay. Each gets its own page and application.
Every application that comes in from the site, in one list.
An announcement bar, or an emergency notice that cannot be closed, with an end date.
A welcome or tour popup: when it shows, how often, on which pages, with a live preview.
Titles and descriptions, so families find the building.
Every page of the site, edited from the portal.
Pageviews, visitors, sessions, bounce rate, time on page and form submissions.
The connection between the site and the portal, checked.
Publish from the portal; no web company to email, no ticket to wait on.
Inside the Websites tab
Screens from a live facility website, managed from the customer portal.
Questions
As soon as the purchase is agreed. We audit the seller’s bills and order everything in your name before the closing, so takeover day is a switch, not a scramble.
Yes. Each building gets its own plan and its own takeover date, and all of them sit in one customer portal.
No. Either crew can work alone. Running them together is what keeps the name, the numbers and the website from changing on different days.
Yes. The numbers stay; the greeting, the menu and the caller ID name change.
You can, from the Websites tab in the customer portal: pages, jobs, notices, popups and SEO. Or ask us and we will.
Only if you want it to be. Day one, a person on your team approves every post; you decide when it can run on its own.
Tell us which buildings are changing hands or names. Send the current bills and we will audit them first.
