Invest in a better client experience

Banking | CPA | Insurance

Work securely with clients and connect across departments—all on one communications platform. See how financial services companies are staying connected with Empire Telecom

Accounting Firms
Law firms

Serve customers from anywhere

Meet your customers where they are

Find new ways to engage securely with customers and manage conversations across digital channels like WhatsApp, Twitter, and Facebook Messenger.

Automate workflows and connect teams everywhere—from HQ to branches all over the world—in one workspace.

Route calls based on service need and integrate core banking apps to display real-time customer information.


Service your base

Wow your customers
Give customers something to smile about by connecting them with the right person, every time. Connect on their terms. Resolve questions on the first call Send inquiries using smart routing and give associates customer data through open APIs and seamless CRM integrations. Keep every location in sync. Operate central locations while scaling and supporting branch offices with multi-site capabilities and custom call flow settings.