Webex
Webex, for less than buying direct
Cisco’s cloud calling, meetings and contact center, plus Webex Connect for texting and messaging journeys. Demo this week, setup free.
Sold, set up and supported by Empire Telecom
- Less than buying direct
- Demo this week, on your call flow
- Free professional services
- One support line after go-live
What Webex is good at
Strengths.
- Webex Calling with a five nines uptime commitment and site survivability
- A clear path to the cloud for Cisco phone system customers
- Webex Contact Center with AI agents, plus Webex Connect for SMS, WhatsApp and RCS
- Data centers in several countries for data residency
Who it suits
Best for.
Enterprises, Cisco phone system customers moving to the cloud, and organizations with strict security needs.
- Check: Which AI features need a separate license
- Check: Licensing across calling, meetings and contact center
- Check: Which Cisco desk phones carry over
What analysts and users say
Webex, by the numbers.
From Gartner’s Magic Quadrant and from verified user reviews on G2.
Leader
Webex is placed as a Leader in the 2026 Gartner Magic Quadrant for UCaaS (July 2026).
4.5 out of 5
Webex Calling, from 641 verified reviews. Users praise ease of use; the most common complaint is complex processes.
How we handle it
We build the call flows, users and settings for you, so nobody on your team has to learn the admin portal on day one.
G2 ratings checked October 2026. Gartner does not endorse any vendor, product or service depicted in its research publications. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates.
Webex next to the alternatives
Swap in any platform we sell. Everything below changes with your pick.
3 picked
G2 4.5Leader
G2 4.2Leader
G2 4.4VisionaryWho is strong in what
Feature by feature
Scores are our take, 1 to 5, from Gartner placements, G2 reviews and our own installs. Gartner placements from the 2026 Magic Quadrant for UCaaS and the 2025 Magic Quadrant for CCaaS; G2 ratings checked October 2026. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates.
Want real prices for these? We get every platform you picked quoted below buying direct, with professional services free.
Get my offerWhy buy Webex through Empire
Same platform. Lower price, faster demo, free setup.
Lower pricing than direct
You pay less than buying direct. We sell every major platform, put them in competition for your business and negotiate the price for you.
Demos this week
We run the demos ourselves, on your own call flow, on your schedule. No waiting for a vendor’s sales calendar.
Free professional services
Discovery, call flow design, number porting, phone setup, training and go-live support, at no charge.
One number for support
After go-live you call us, not a vendor queue. Answered 24/7.
Head to head
Webex compared.
vs
Webex vs Microsoft Teams Phone
Webex for Cisco shops and enterprise grade calling; Teams Phone if everyone already works in Microsoft 365.
vs
Webex vs Zoom Phone
Webex for enterprise calling and a path from Cisco phone systems; Zoom Phone for teams that already meet on Zoom.
vsWebex vs RingCentral
Webex for Cisco environments and strict security needs; RingCentral for a broad platform with a huge integration catalog.
Also worth a look
Other platforms we would put next to it.
RingCentral
Phone, messaging and video in one app, with one of the largest integration catalogs.
Dialpad
AI built into every call: live transcription, summaries and coaching.
8x8
Employee calling and contact center on one platform, with strong international coverage.
Nextiva
Business phone, video and messaging with customer experience tools, popular with small and mid-sized businesses.
Questions
What buyers ask us.
Is Webex cheaper through Empire?
Yes. You pay less for Webex through us than buying direct from Webex. We sell every major platform, so Webex competes for your business, and we negotiate the price for you. Setup is free on top.
How fast can we see a Webex demo?
This week. We run it ourselves, on your own call flow, so you never wait for a vendor’s sales calendar.
Who sets Webex up?
We do, free: discovery, call flows, number porting, phones, integrations, training and go-live.
Do we have to choose this platform?
No. We will show you the two or three that fit best, side by side, and you choose.
See Webex this week.
Tell us about your team and we will set up a Webex demo on your call flow, with pricing next to the alternatives.