Skilled Nursing Facilities

Savings and Efficiency.

Save money, Work efficiently, No downtime
Nursing Homes | Assisted Living | Hospitals

Empire Telecom specializes in telecommunications for nursing homes and assisted living facilities. With over 25 years of experience, our team collaborates directly with your IT partners to ensure seamless onboarding. We gather old bills, conduct free onsite surveys to analyze wiring, and manage old contracts and terminations, including collections.

2500 Facilities served

Reveal Unseen Savings

Empowering Businesses through Free Audits

At Empire Telecom, we understand that telecom, internet, and TV expenses can often remain hidden culprits draining your resources. That’s why we offer complimentary audits that scrutinize every detail of these services. Our experts have uncovered millions in potential savings for our clients, transforming fixed expenses into opportunities for growth. Don’t let wasted dollars slip through the cracks – join us in discovering untapped savings today.

The Power of Details

Never miss an admission.

Embracing the Power of Details

At Empire, we understand that it’s the little things that make a big difference. That’s why we go the extra mile to provide you with the finer touches that enhance your communication experience. Our offerings include professionally recorded Auto Attendant greetings and on-hold messages with music. Moreover, we introduce customer automations that truly matter – from SMS alerts for received admission faxes to reaching out to missed callers after hours. But we don’t stop there – we also offer automatic call recording, a Web Chat API, and a single dashboard that links all your sites in one place for easy management.

And that’s not all. As part of our commitment to excellence, we provide free enhanced HIPAA-compliant video collaboration, ensuring secure and efficient communication. Because it’s these small touches that set us apart… and much more.

Family Services
SMS Automations

Trusted by the trusted

Phone Systems

Onsite PBX systems, Cloud-hosted phone systems, VOIP technology, SIP trunks, Virtual PRI, POTS, Wireless

Low voltage

A complted wiring job. Rewiring a bulding for IP or Analog, camera systems, switches, call bell, we'll do it all

TV Systems

Streemline productivity and endorse activity with EmpireTV community channel, use custom messages or preloaded content


COAX, Fiber, Copper, Wireless whatever your facility requires, any carrier and product any price, we got it!

Healthcare testimonials

All genuine Google reviews
Moshe Hirschman
Moshe Hirschman CIO Center Health Care
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Empire is the best! Always there when you need them, emergency or not. Great and friendly service. 6 stars!
CPOEmerald Healthcare
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When managing several different kinds of facilities across the healthcare industry all over the nation, it's important we have a vendor we can truly trust to manage all our technology needs as they vary depending on the facilities nature and location, with Empire Telecom we know it's one item off the list, whether it's a facility in Washington or Maine they take care of everything from start to finish without the need of us being involved.
Joseph Seabag
Joseph Seabag Partner - Spring Hills
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We use Empire Telecom for all our telecom and internet needs at our many assisted living facilities across the east coast. What we value most is Empire's customer service and dedication to their clients, always available 24 hours a day emergency or not. With Empire you know your services are taken care of all the time so we can focus on running our facilities properly.
Always connected

Premium Support

No matter what when or where were there.

Our team of skilled professionals has direct access to all your systems, ensuring real-time tech support. Our 24/7 phone line is staffed by live U.S.-based human operators, with an impressive average response time of under 11 seconds. While we handle everything from service-related issues to major outages, we also excel at tackling smaller challenges like extension names and routing auto attendants. Moreover, our acclaimed portal support consistently wows our clients, guaranteeing a response within 5 minutes for any portal communication query, regardless of the timing or nature.

and save!

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