Empire Telecom specializes in nursing home and assisted living Telco our team with over 25 years of experience works directly with your IT companies to ensure a seamless onboarding, we gather all old bills and breakdown your wiring through free onsite surveys, we handle all your old contracts and termination including collection.
Onsite PBX systems, Cloud-hosted phone systems, VOIP technology, SIP trunks, Virtual PRI, POTS, Wireless
A complted wiring job. Rewiring a bulding for IP or Analog, camera systems, switches, call bell, we'll do it all
Streemline productivity and endorse activity with EmpireTV community channel, use custom messages or preloaded content
COAX, Fiber, Copper, Wireless whatever your facility requires, any carrier and product any price, we got it!
Our service professionals have access to all your systems and are able to offer tech support in real-time. Our phone line is answered 24 hours a day, 365 days a year, by a live human based in the U.S. Our call center’s average response time is under 11 seconds! While any service related matters or major outages are covered, what’s with those little pesky things like extension names and routing auto attendants? Our renowned portal support leaves our costumes in awe. We guarantee an under 5 minute response time on any portal communications matter, no matter what, when and why.