Call center dashboard
Boost your sales and drive revenue.
Communication and sales tools in one place: route every contact to the right agent faster, coach in real time, and see exactly what your team is doing.
Sell more
Craft the perfect sales pipeline
Track deals. Make calls. Send emails and messages.
Keep leads moving without switching screens. Every conversation, whether it is a call, an email or a text, lands against the deal it belongs to.
- Your entire pipeline, mapped out
- Every deal instantly visible and trackable
- Deadlines, tasks and progress that are easy to manage
Voice intelligence
Keep your customers yours.
Call centers focus on utilizing software that provides a better customer experience. The primary purpose of CCaaS software is often referred to as ”skills-based routing”, which denotes intelligently routing contacts across all communication channels. Keep your customers yours by routing them to the correct agent quicker.
Skills-based routing
Send each contact to the agent best placed to resolve it, across every channel.
See top performers
Know who closes, who resolves, and who needs a hand.
Agent management
Schedules, states and queues managed from one screen.
Real-time insights
Live queue and agent dashboards for supervisors.
Real-time sales coaching
Voice intelligence surfaces the right prompt while the call is live.
Partners
Our contact center partners
Your tools. Your way.
Integrate your favorite tools — or use the built-in features
Ready to be wowed?
We will stand up a demo with your queues, your hours and your routing rules — so you see the real thing.