With countless options available, we alleviate the hassle of extensive research by guiding you in the right direction. Our aim is to ensure you discover the absolute perfect solution for your company. Additionally, we guarantee cost savings compared to going directly with carriers, thanks to the agreements we have in place with them.

Empire Telecom has access to each client’s backend system (with their consent), enabling us to not only support you during major issues or outages but also assist you with day-to-day changes much faster and more efficiently than going through the carrier directly.

We’re seasoned players in the UCaaS and CCaaS game, well-versed in the industry’s nuances. We know when carriers are ready to negotiate and how to leverage their urgency. Major carriers often reserve their best rates for channel partners like us, recognizing that partners are integral to their business pipeline. This guarantees you the best price possible. Don’t just take our word for it—send us the price you’ve been quoted, and see what we can do. We’re here to prove our commitment to saving you money.

Sounds too good to be true, huh? Well, the economics are simpler than you think. Major carriers pay partners like us set residuals. This money is allocated instead of the same capital they would spend on marketing to gain a customer. These numbers are consistent across carriers and don’t fluctuate with the price you pay. This model of constant pay and consistent residuals means we’re motivated to do what’s best for you at all times.

At Empire Telecom, we’re firmly on your side. and the carriers know it. If the carrier doesn’t perform, we’ll fight to get you out of your contract and find you another option. This is more valuable than you might realize, especially when it comes to nagging issues involving your network or other vendors. We ensure the carrier is doing their job and not just pointing fingers.