A hospice agency phone service has to meet a lot of requirements—reliability, features, cost—and in the healthcare business, there’s one that jumps to the top of the list: HIPAA.
Our service professionals have access to all your systems and are able to offer tech support in real-time. Our phone line is answered 24 hours a day, 365 days a year, by a live human based in the U.S. Our call center’s average response time is under 11 seconds! While any service related matters or major outages are covered, what’s with those little pesky things like extension names and routing auto attendants? Our renowned portal support leaves our costumes in awe. We guarantee an under 5 minute response time on any portal communications matter, no matter what, when and why.