Enterprise & mid-market
Every carrier. No favorites.
Need a specific platform? We’re independent. We partner with every major phone, contact center and internet provider, put them in competition for your business — then manage delivery and support ourselves.
Six of our 50+ partners. We route you to whichever fits — and manage all of it.
50+
carrier, platform and hardware partners
$0
for the consultation
24/7
support, whichever carrier you choose
2,500+
facilities served
The process
Four things we do that a carrier won’t.
Consulting
We know every major UC and contact center platform, so we can pair you with the right one quickly.
Pricing
We put carriers in competition for your business to get you the lowest price — with no carrier gimmicks.
Delivery
We don’t disappear after the sale. Switching systems can be daunting, so we guide you through it — from call flows, users and groups to complex integrations and APIs. Our porting specialists move your numbers across with minimal disruption.
Support
Carrier support can leave you lost, account manager or not. We stay your point of contact: with back-end access and knowledge of each carrier’s escalation process, we make sure your issues get handled — whatever your company’s size.
How we get paid
Carriers pay us. You don’t.
Carriers pay partners like us a set residual — money they would otherwise spend on marketing to win a customer. It is the same across carriers and doesn’t change with the price you pay, so we are always motivated to do what is best for you.
We are on your side, and the carriers know it. If a carrier doesn’t perform, we will fight to get you out of the contract and find you another option — and we make sure carriers fix problems instead of pointing fingers.
Any size
From a handful of sites to a national footprint.
Enterprise
Consulting, carrier negotiation and project management across sites.
Mid-market
One call for phones, mobile, TV and contact center.
Small business
Most small businesses are best served by EmpireUC, our own system.
Questions
The ones everyone asks.
Why use Empire instead of going direct?
With so many options, we save you the research and point you in the right direction. And because of our agreements with the carriers, we guarantee you will pay less than going to them directly.
How is it free for us?
Carriers pay partners like us a set residual — money they would otherwise spend on marketing to win a customer. It is the same across carriers and doesn’t change with the price you pay, so we are always motivated to do what is best for you.
How do you get better pricing?
We know this market: when carriers are ready to negotiate and how to use their urgency. Carriers often save their best rates for channel partners like us, because partners bring them business. Send us the price you have been quoted and see what we can do.
What happens if a carrier under-performs?
We are on your side, and the carriers know it. If a carrier doesn’t perform, we will fight to get you out of the contract and find you another option — and we make sure carriers fix problems instead of pointing fingers.
How do you support us day to day?
With your consent, we have access to your system’s back end — so we can help during outages and handle day-to-day changes far faster than going through the carrier.
Send us a quote you’ve been given.
We’ll show you what we can do with it.